Modify the log file configuration to assist with troubleshooting and to increase the file size since, with multiple ePO applications, the file can fill up quickly.
For option definitions, click ? in the interface.
Task
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Navigate to C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\conf\orion and edit the log-config.xml file.
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Add the following:
<logger name="com.mcafee.saasc">
<level value="info"/>
</logger>
You may also increase the information level to debug by using the following: <logger name="com.mcafee.saasc">
<level value="debug"/>
</logger>
To turn on debug log for the Identity Bridge components of
Cloud Single Sign On, add the following:
<logger name="com.mcafee.identitybridge">
<level value="debug"/>
</logger>
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To increase the file size to the recommended size of 50 MB, change the "2" in the MaxFileSize line to "50:"
<param name="MaxFileSize" value="50MB"/>
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Save the file.
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Restart the ePO Web Application Server service.
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Open the Administrative Tools list on the server, and select Services.
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From the Services window, select McAfee ePolicy Orchestrator 4.6.4 Server.
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Click Stop.
Note This step will also stop the Event Parser entry.
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When the window enables the Start button, click Start.
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Click OK.
Note You might also need to restart the ePO 4.6.4 Event Parser service. Check that it has started.
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Navigate to C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\Logs\orion.log to view the log file.