You most likely have scripts that use CPU and /or RAM excessively on your website. Such overusage reduces the quality of service other users experience and put their websites at risk of severe downtime. And makes all websites hosted (including yours) very slow or inaccessible in some cases. We owe all our cherished customers (including you) an obligation to provide a reliable and secure hosting environment in accordance with our service promise. And we have therefore implemented measures that arrest potentially destructive situations before any serious damage is done.
As a courtesy we prefer to notify you this way and safeguard the server's health at the same time, instead of suspending your account without warning as is normally the practise in the web hosting industry. Your hosting account is still active and your emails will continue to function normally. You can also login normally to cpanel and manage your website. The redirect to this page is only temporary. As soon as your resource usage is brought under control the redirect will be removed automatically, and your website will display normally.
What can I do to reduce my resource usage?
To rectify the situation we strongly recommend that you consider the following:
- Delete all unused databases from your account.
- Optimize your databases.
- Uninstall all unused plugins.
- Consider installing a caching plugin to convert your dynamic pages to static pages.
- Update your site script and plugins to the latest versions.
- Some plugins may be incompatible. Disable all of them and enable them one after the other and observe the difference it makes to your resource usage. You can view your resource usage in your control panel under the 1H Software section.
- Search online for information on the website script and plugins you are running with regards to their CPU usage. You may find that other people have found a work-around for your script and plugins that you can implement.
- Contact your script or plugin developer(s) for assistance on how to reduce CPU and memory usage with their application(s).
- Change your website script or plugin to more efficient ones. Some scripts and plugins are notorioulsy known to overuse server resources.
- Get a dedicated server. Some scripts are more suitable for dedicated servers than shared hosting. Click here for dedicated server options.
- If your website has very heavy traffic, you may have outgrown shared hosting. Dedicated Hosting will be more suitable for you. Click here for dedicated server options.
