Excessive Resouce Usage occurs when your website uses more than 10% of CPU or Memory. Note that this is quite different from bandwidth and disk space and is therefore not part of the unlimited hosting offer. Practically speaking, no physical server can have unlimited CPU and Memory resources and stay on 24/7. Sever processing hardware has its limit. And when one website consumes too much of the available computing capacity in a shared hosting environment, other users get negatively impacted. We generally overlook a few percentage points above the acceptable level. If you received a notification from us, it means your website is way above the acceptable limit and requires IMMEDIATE attention to bring the situation under control to avoid account suspension.
What can I do to reduce my resource usage?
To rectify the situation we strongly recommend that you consider the following:
- If you are bulk emailing, STOP. Shared hosting services are not optimized for bulk emailing; most will handle mailing lists of 2,000 without performance hitches. For any list above 2,000 use a suitable email marketing solution instead, or a dedicated server. We recommend Vertical Response, Sendgrid or Mail Chimp. Each of these bulk email providers will allow you to email a few thousands per month free. If your mailing list is 2000 or less, trottle it so that not all the 2000 emails are sent in one second. You are allowed to send 200 emails per hour per account, so sending all the 2000 in one second will cause 1800 to fail. Only 200 will be delivered. And the remaining will keep trying to send, and trigger rate limiting for your account, which will cause further delays in your ability to send the remaining 1800 and will also cause the server load to shoot up significantly.
- Delete all unused databases from your account.
- Optimize your databases.
- Uninstall all unused plugins.
- Consider installing a caching plugin to convert your dynamic pages to static pages.
- Update your site script and plugins to the latest versions.
- Some plugins may be incompatible. Disable all of them and enable them one after the other and observe the difference it makes to your resource usage. You can view your resource usage in your control panel under the 1H Software section.
- Search online for information on the website script and plugins you are running with regards to their CPU usage. You may find that other people have found a work-around for your script and plugins that you can implement.
- Contact your script or plugin developer(s) for assistance on how to reduce CPU and memory usage with their application(s).
- Change your website script or plugin to more efficient ones. Some scripts and plugins are notorioulsy known to overuse server resources.
- Get a dedicated server. Some scripts are more suitable for dedicated servers than shared hosting. Click here for dedicated server options.
- If your website has very heavy traffic, you may have outgrown shared hosting. Dedicated Hosting will be more suitable for you. Click here for dedicated server options.
